Improving patient satisfaction and engagement

High engagement leads to earlier identification of unmet needs and fewer avoidable escalations. Steadywell serves as the eyes and ears of the clinical organization between office visits, strengthening patient trust and connection. Seventy-three percent of patients contacted enrolled in Steadywell’s program, and after six months, 100% of enrolled patients remained active and engaged. Because Steadywell works on any phone, we successfully reach patients who often struggle with digital platforms.

Patients gave Steadywell’s proactive care platform an NPS score of 86.

High engagement is the foundation of our partners’ shared-savings performance.

“It makes me feel better when you call — it means someone genuinely cares.”